Effective Date: [1st June 2025]
Website: https://tapobhumipharma.com
Company: Tapobhumi Pharmacare Private Limited
At Tapobhumi Pharmacare Private Limited, we are committed to ensuring that your Ayurvedic products reach you safely and on time. This Shipping and Delivery Policy explains our processes, timelines, and delivery terms.
1. Delivery Locations
We currently deliver products across India. International shipping is not available at this time.
2. Shipping Timeframes
- Order Processing Time: 1–2 business days
- Delivery Time (after dispatch):
- Metro Cities: 3–5 business days
- Other Locations: 5–10 business days
- Remote/Rural Areas: May take up to 15 business days
Please note: All delivery timelines are estimates and may vary due to factors beyond our control (e.g., courier delays, weather, public holidays).
3. Shipping Charges
- Standard Shipping within Gujarat: ₹40 on every order
- Standard Shipping out of Gujarat: ₹80 on every order
- Any additional delivery or handling charges (if applicable) will be displayed during checkout.
4. Order Tracking
Once your order is dispatched, you will receive an email or SMS with the tracking details and courier information. You can use the provided tracking number to monitor your delivery status on the courier’s website.
5. Delivery Attempts
- Our delivery partners will attempt to deliver your order up to 3 times.
- If the delivery is unsuccessful after multiple attempts due to incorrect address, unavailability, or refusal to accept, the order may be cancelled and returned.
- Re-delivery can be arranged upon request, subject to additional shipping charges.
6. Packaging
All products are securely packed in protective, tamper-proof packaging to ensure safe delivery. Please do not accept packages that appear tampered with or damaged.
7. Delays and Force Majeure
We are not responsible for delays caused by:
- Natural calamities, lockdowns, or political unrest
- Strikes, courier delays, or customs clearance (if applicable)
- Acts beyond our control (Force Majeure)
8. Address and Contact Accuracy
Customers are requested to double-check their shipping address and phone number at the time of checkout. Tapobhumi Pharmacare Private Limited will not be responsible for delays or non-delivery due to incorrect information.
9. Contact Us
For any shipping or delivery-related queries, please contact:
Tapobhumi Pharmacare Private Limited
Email: info@tapobhumipharma.com
Website: https://tapobhumipharma.com
